Recall

XO Poppy 5000 mAH Magsafe Powerbanks Recall (August 2026)

Fire hazard.

WhatXO Poppy 5000 mAH Magsafe Powerbanks
BrandXO Poppy
The hazardfire hazard
CategoryElectronics
Who it affectsGeneral public
Recalled byRetailer TJX Canada Mississauga, Ontario Canada Manufacturer Truststone Group New York, NY, USA
Issued byHealth Canada — Consumer Product Safety
Recall date2026-08-26
Front Packaging
Front Packaging

What was recalled

This recall involves the XO Poppy Powerbank, Magsafe Compatible, 5000 mAh, in various colours and prints. A USB-C charging cable was included.

Why it was recalled

The power bank’s lithium-ion battery may overheat and melt at the port while charging, posing fire and burn hazards.

As of August 11, 2026, the company has received no reports of incidents or injuries in Canada.

What to do

Consumers should immediately stop using the recalled power banks and return to any HomeSense, Winners, or Marshalls for a refund.

For more information, consumers can contact TJX Canada by telephone toll-free at 1-800-646-9466 between 9 a.m. to 5 p.m. EST, Monday through Friday or by visiting the Winners, HomeSense or Marshalls websites.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Background

Number Sold

The company reported that 30,000 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from May 2024 to March 2026.

Place of Origin

Manufactured in Vietnam.

Source: the official Canadian recall notice, published 2026-08-26. Every fact on this page comes from that notice — if anything here disagrees with it, the notice wins.

Contains information licensed under the Open Government Licence – Canada.