Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits Recall (September 2026)
Fire and burn hazards.
| What | Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits |
|---|---|
| Brand | Finnleo Tylo Polar Radiant Health Helo |
| The hazard | fire and burn hazards |
| Category | Household items |
| Who it affects | General public |
| Recalled by | Manufacturer Sauna360 Cokato, Minnesota United States of America |
| Issued by | Health Canada — Consumer Product Safety |
| Recall date | 2026-09-17 |
What was recalled
This recall involves Finnleo, Tylo, Polar, Radiant Health, and Helo brand saunas and infrared (“IR”) kits, which were sold separately. The models affected by the recall are the B Series, IG Series, S Series, IS Series, Kiruna, Kiruna Hybrid IS, Pause, Sentinel, Sentinel Hybrid and Elite. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured IR sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle.
Why it was recalled
The infrared panels can short circuit, causing them to overheat, posing a fire and burn hazard.
As of September 10, 2026, the company has received 5 reports of incidents and no reports of injury in Canada. In the United States and internationally, the company has received 67 reports of incidents and no reports of injuries.
What to do
Consumers should immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer.
For more information, consumers can contact Sauna360 by telephone at 1-866-936-5962, 8 a.m. to 5 p.m. ET, Monday to Friday or by email at [email protected].
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sauna360.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Background
Number Sold
The company reported that 6,758 units of the affected products were sold in Canada and 41,580 were sold in the United States.
Time Period Sold
The affected products were sold from January 2013 to August 2026.
Place of Origin
Manufactured in China
Source: the official Canadian recall notice, published 2026-09-17. Every fact on this page comes from that notice — if anything here disagrees with it, the notice wins.
Contains information licensed under the Open Government Licence – Canada.