BenQ GV31 Portable Projector Recall (July 2026)
Burn and fire hazard.
| What | BenQ GV31 Portable Projector |
|---|---|
| Brand | BenQ |
| The hazard | burn and fire hazard |
| Category | Appliances |
| Who it affects | General public |
| Recalled by | Distributor BenQ America Corp Costa Mesa, CA United States |
| Issued by | Health Canada — Consumer Product Safety |
| Recall date | 2026-07-30 |
What was recalled
This recall involves the BenQ GV31 portable projector powered by a rechargeable lithium-ion battery. The portable projector is white, circular, and has built-in surround sound speakers. It has a permanent yellow tag, and rests on a black projector stand. The portable projector is about 13.2 cm (5.2 inches) wide by 20.3 cm (8 inches) across by 19 cm (7.5 inches) in height and weighs about 1.7 kg (3.7 pounds). The portable projector has the words “superior sound by treVolo” written on it in it in gray text.
Why it was recalled
The portable projector may overheat, posing a risk of burn and fire hazards.
As of June 23rd, 2026, the company has received no reports of incidents or injuries in Canada and one report of an overheating incident in the United States.
What to do
Consumers should immediately stop using the recalled product and return it to BenQ for a repair or replacement.
For more information, consumers can contact BenQ by telephone toll-free at 1-866-600-2367, from 8:30 am to 5:30 pm CST, Monday through Friday or visit the company website https://www.benq.com/en-ca/support/gv31recall.html for more information.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BenQ America.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Background
Number Sold
The company reported that 243 units of the affected products were sold in Canada and about 1,250 units were sold in the United States.
Time Period Sold
The affected products were sold from July 2023 to May 2026.
Place of Origin
Manufactured in China
Source: the official Canadian recall notice, published 2026-07-30. Every fact on this page comes from that notice — if anything here disagrees with it, the notice wins.
Contains information licensed under the Open Government Licence – Canada.