Sauna360 Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Recall (September 2026)
Serious Injury or Death from Fire and Burn hazard — about 41,580 (In addition, about 6,758 were sold in Canada) units.
| What | Sauna360 Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits |
|---|---|
| How many | About 41,580 (In addition, about 6,758 were sold in Canada) units |
| The hazard | The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards. |
| Sold at | Sold At: Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000. |
| Remedy | Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer. |
| Contact | Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://sauna360.com/product-recall or https://sauna360.com and clicking “Recall” at the bottom of the page for more information. |
| Recall date | 2026-09-17 (recall no. 26784) |
What was recalled
This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words “Saunalogic,” “Infralogic,” “Carbonflex,” or “Tylö” on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:
What to do
Stop using the product. The listed remedy is: Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.. Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://sauna360.com/product-recall or https://sauna360.com and clicking “Recall” at the bottom of the page for more information.
Source: the official CPSC recall notice, published 2026-09-17. Every fact on this page comes from that notice — if anything here disagrees with it, the notice wins.