Recall

Branch Ergonomic Chairs Recall (September 2026)

Fall hazard — about 16,000 (In addition, about 180 were sold in Canada) units.

WhatBranch Ergonomic Chairs
How manyAbout 16,000 (In addition, about 180 were sold in Canada) units
The hazardThe backrests of the chairs can detach, posing a fall hazard to consumers.
RemedyConsumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
ContactBranch by email at [email protected] or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
Recall date2026-09-03 (recall no. 26735)
Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5
Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5

What was recalled

This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:

What to do

Stop using the product. The listed remedy is: Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.. Branch by email at [email protected] or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.

Source: the official CPSC recall notice, published 2026-09-03. Every fact on this page comes from that notice — if anything here disagrees with it, the notice wins.