Recall

Essex, Maxim and Sierra electric recliners and sofas with heat pads - sold at Harvey Norman Recall (July 2026)

Serious injury, death and/or property damage from the heat pads overheating or catching f….

WhatEssex, Maxim and Sierra electric recliners and sofas with heat pads - sold at Harvey Norman
BrandSynargy
The hazardRisk of serious injury, death and/or property damage from the heat pads overheating or catching fire while in use. Incidents have occurred.
Sold atHarvey Norman stores
Where it was soldNationally · Online
On sale30 November 2023 - 29 May 2026
Recalled bySynargy
Made inChina
ContactSynargy Call: 07 3177 7715 from 8:30am to 5:00pm AEST, Monday to Friday. Email: [email protected] Visit: www.synargy.com
CategoryIndoor furniture and furnishings
Recall date2026-07-15
photograph of Essex 2 seater
photograph of Essex 2 seater

What was recalled

Electric recliners and sofas with heat pads

  • Essex – 231946
  • Maxim – 231980
  • Sierra – 216872

Why it was recalled

The heat pad fitted within the affected sofas can overheat during use and may cause a fire.

What to do

  1. Stop using the heat pad function immediately and disconnect the sofa or recliner from the power outlet.
  2. Contact Synargy to arrange assessment and repair of the heat pad.
  3. An authorised repair agent will attend the consumer’s home, inspect and replace the affected heat pad with an upgraded part, free of charge.
  4. For more information about this recall please contact Synargy.

Source: the official Product Safety Australia recall notice, published 2026-07-15. Every fact on this page comes from that notice — if anything here disagrees with it, the notice wins.

Source: ACCC © Commonwealth of Australia, used under CC BY 4.0.